Company story

Built by operators who kept shipping through every tech wave.

We started building business software in the early 2000s. The stack evolved from on-prem systems to cloud platforms to mobile-first products. Today we build AI-native operations systems with the same execution discipline.

Why LeadRelayApp exists

Trade businesses lose revenue when response speed breaks, not because service quality is weak. Owners are on jobs, driving, or finishing installs while new leads arrive.

LeadRelayApp closes that gap with practical AI conversation workflows that qualify leads, capture context, and send owner-ready summaries over SMS.

How we build now

  • AI-first conversation design with safe fallback handling
  • Operational observability so teams can make decisions from data
  • Plan-gated product architecture for Basic and Pro lifecycle fit
  • Low-friction onboarding with SMS-based AI setup assistant

From early systems work to AI-native SaaS operations

Early 2000s: business software foundations

Focused on practical line-of-business systems where reliability and process clarity mattered more than visual trend cycles.

2010s: cloud architecture and cross-border delivery

Expanded into cloud integrations, API workflows, and multi-region operations across markets.

2020s: automation at workflow level

Shifted from static web output to operational pipelines: intake routing, SLA logic, notification orchestration, and conversion tracking.

Today: AI-native lead response

LeadRelayApp packages that experience into a focused SaaS product for trades teams that need consistent response speed without adding front-desk overhead.

Operator mindset

We optimize for what owners can run daily, not for slides or one-time demos.

Engineering rigor

Fallback chains, observability, and rollout gating are part of core product design.

Long-horizon evolution

We have adapted through multiple stack generations while protecting operational outcomes.

Want us to map your current intake flow?

Send your lead volume and service area. We will map Basic vs Pro around your real operating model.

Open contact formText +1 (604) 229-5570

Or email support@leadrelayapp.com