Capture
Missed-call interception + instant text back
- Works with conditional forwarding from your existing business line
- Inbound callers get a text response in roughly 15 seconds
- Voice handoff and SMS flow stay coordinated end to end
Product capabilities
AI lead response built for trade businesses that cannot wait on voicemail.
LeadRelayApp combines telephony routing, AI-led SMS qualification, and owner response tools in one workflow. Start with Basic. Move to Pro when you need visibility and deeper controls.
Qualification
AI conversation that captures what actually matters
- Issue type, urgency, service area, and preferred schedule
- Trade-aware prompts for plumbing, HVAC, electrical, roofing, and more
- Spam filtering to reduce noisy owner notifications
Delivery
Owner-ready lead summary over SMS
- Qualified leads are sent by SMS with actionable detail
- Reply workflows for accept, pass, and follow-up
- Status tracking from intake to conversion outcome
Reliability
Operational safeguards and fallback behavior
- Forwarding and workflow health monitoring
- Pro supports model fallback chain for resiliency
- Emergency-classified leads can trigger escalation actions
Pro-only depth
When your team needs visibility, not just notifications
Owner portal
Dashboard with lead detail, conversation transcript history, and explicit converted/lost status updates.
Analytics suite
Response-time trends, peak-hour patterns, and conversion funnel data for operations decisions.
Monthly summaries + referrals
Automated monthly performance snapshots and referral tracking workflows designed for trade teams.
Prompt overlays
Client-specific context layers so qualification output aligns with your service mix and areas.
Want to test your current intake against the platform?
Share your current missed-call volume and service area. We will map Basic vs Pro based on real workflow complexity.